Barista / Barista Maestro

About the role

As a Barista, naturally you'll be serving expertly crafted coffee, but at Costa there's more to the role than that. Born of dedication, passion and pride, you'll deliver a coffee shop experience that is full of warmth, charm and community spirit. The kind of experience that will make customers smile and colleagues inspired.

Who we are looking for

Inspiring the world to love great coffee and never serving a dull cup, doesn't just happen. It takes a little crafting, testing and fine-tuning. That's why you'll need a zest for life and a passion for customer service. Your flexible approach will see you turn your hand to a multitude of tasks, whether it's making irresistible coffee, maintaining stock or encouraging customer feedback. While your willingness to learn, personable approach and ability to read our customers will have you delivering coffee experiences that are simply unbeatable.

Store Manager / Assistant Store Manager

We're the UK's largest franchise partner for Costa, the nation's favourite coffee shop brand*, pouring our heart and soul into everything we do and creating moments to remember for our customers, our communities and for each other.

As Store Manager, your store is yours. Naturally, there are brand standards to adhere to and the customer is always at the heart of everything we do, but when it comes to creating unbeatable coffee experiences, there's plenty of room to let your personality flow too. Championing the Costa culture, you'll put your team, customers and community first and make it your mission to get to know them, understand what makes them tick and perform the little, big and medium-sized acts that leave everyone smiling.

To be a successful Store Manager you will:

• Have gained management skills in either a retail, hospitality or leisure environment, ideally managing a team of at least 12 colleagues, delivering a turnover in excess of £10,000 per week.

• Be commercially savvy, with the ability to maximise the financial performance of your store and effectively manage budgets

• Be a real people-person, always accessible and hugely passionate when it comes to recruiting, developing and empowering your team. 

• Thrive on responsibility; you'll make it your job to exceed our expectations as well as your customers.

Bring us the kind of ambition, knowledge and leadership skills that just need to be shared, and in return, we'll give you a competitive starting salary, an attractive yearly bonus, plenty of benefits including 25% to 50% discount across Costa stores in the UK.

All of this and a whole lot of opportunity to develop and progress, with expansion happening in the UK.

* Independent survey of 5000 people published in December 2017 by Allegra Strategies. For further details see www.costa.co.uk/terms